For residential cleaning contractors
Catch service-quality drift before your recurring customers cancel.
Recurring residential cleaning churns when small things slip — a missed bathroom, a moved decoration, a no-show. Canopy tracks NPS per visit so you see the dip before the cancel-request email arrives.
30-day trial. Cancel anytime — no charge if you cancel before day 31.
Why Canopy for residential cleaning
Cleaning is the only trade where the same customer rates you 20+ times in a year. That's a data goldmine no one-shot survey tool uses correctly. Canopy treats each customer as a cohort and shows you the per-visit NPS curve — most cleaning companies don't realize a customer is leaving until visit 18.
Built for the way residential cleaning actually works
Per-visit NPS tracking
Each visit triggers a 1-question survey via SMS the same evening. Aggregated across visits, you see whether THIS customer is happier or unhappier than they were 3 months ago.
Cancellation-risk flag
When a customer's NPS drops 3+ points across two consecutive visits, Canopy flags them in the Brief. You retain them with a manager call before the cancel email.
Cleaner-by-cleaner quality
Filter NPS by which cleaner did the visit. Identify who's lifting your rating + who needs retraining without guesswork.
Plays nicely with the tools you use
Launch27, Jobber, and Square Appointments integrations. Custom webhook for any scheduling system that fires on visit-close.
See the integration docs →Try Canopy with your real residential cleaning workflow.
30-day trial, no commitment. Connect your CRM in 5 minutes; the first survey fires the next time a job closes.
Start your 30-day trial →Cancel anytime — no charge if you cancel before day 31.