Accessibility Statement

Our commitment

Canopy is committed to building a product that operators with disabilities can use effectively. We design with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target standard and treat accessibility issues as bugs to be tracked, prioritized, and fixed.

What we do today

• Semantic HTML throughout the app so screen readers receive meaningful page structure (landmarks, headings, lists, tables).
• aria-label, aria-live, and role attributes on interactive controls and dynamic regions, including dialogs, toasts, and the score-adjustment workflow.
• Keyboard-navigable interfaces. Every interactive element reachable via mouse is also reachable via Tab / Shift+Tab and operable via Enter / Space. Modals trap focus and dismiss via Escape.
• Color contrast meeting WCAG AA for body text (4.5:1) and large text (3:1). Status pills and score chips use additional iconography or text labels alongside color so meaning is not communicated by color alone.
• A dark theme that maintains the same contrast ratios as light, and respects the visitor's prefers-color-scheme setting on first visit.
• Respect for the prefers-reduced-motion media query — transitions and entrance animations are suppressed when the system setting indicates a preference for reduced motion.
• Form fields with associated labels and inline error messages that screen readers can announce.
• No reliance on auto-playing media, blinking content, or elements that flash more than three times per second.

What we know is not yet conformant

Canopy is a pre-launch product. We have not yet completed a third-party WCAG audit. We expect to find issues; common gaps on rapidly-iterated SaaS products include missing alt text on decorative images, focus-order quirks on custom popovers, and chart components that lack screen-reader-friendly text equivalents. Where we discover such issues, we add them to the engineering backlog and prioritize them alongside other bugs.

Report a barrier

If you find a part of Canopy you cannot use because of an accessibility barrier, please tell us. Email support@canopytech.io with:

• The page or feature where you encountered the barrier (URL)
• The assistive technology and browser you were using
• What you were trying to do and what happened instead

We respond to accessibility reports within two business days and aim to resolve the underlying issue within 30 days where feasible. If a fix will take longer, we will tell you and offer an alternative way to accomplish the task in the meantime.

Standards we measure against

Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the international consensus standard published by the World Wide Web Consortium (W3C). We monitor WCAG 2.2 updates and plan to align as features are revised.

Contact

Accessibility feedback or requests: support@canopytech.io.